Training Door Supervision
   
 

The purpose of this course is to give door supervisors tactics and techniques that will allow them to work effectively, stay safe, and operate within the boundaries of the law. This is an accredited Course.

Introduction

The purpose of this course is to instill confidence for those wishing to work in the leisure industry as Door Supervisor           

Who Should Attend

  • Door Supervisors who wish to apply for the SIA license
  • Any security personnel seeking further skills and qualifications in the role of a door supervisor
  • Any outside agency interested in gaining knowledge about the role of a door supervisor  

Course Content – You will be trained on:

  • Appropriate behaviours for supervisors
  • CML and criminal law
  • Searching and arrest procedures
  • Drug awareness
  • Recording incident and crime scene preservation
  • Licensing law
  • Equal opportunities and discrimination
  • Health & Safety at work
  • Emergency procedures
  • Identify the qualities of a door supervisor
  • State the requirements relating to the use of force
  • Identify types of assault
  • State ‘Conditions of entry’ and the importance of obtaining permission to search
  • Define an ‘Offensive weapon
  • Define an arrestable offence
  • Specify why arrests should only be made as a last resort            

Course Delivery

The training will be delivered over two days (15hrs) using the following methods:

  • Verbal Communication
  • Handouts
  • Role play / Power point / OHP and slides

Note: Refreshments will be provided       

Final Examination

You will be issued with a multiple – choice examination paper, it contains 40 questions, and to pass you must answer 28 out of 40 correctly. You will have 60 minutes 

Course Outcomes

On completion of this course, candidates will have achieved the required level of knowledge and understanding in Roles & Responsibilities, and will be awarded a certificate from BIIAB, which is one of the consortiums recognised by the SIA

 

Unit 2 Conflict Management Training

 

Introduction

The purpose of this course is to instill confidence in the working environment.

Conflict management has become a tool in running a successful business as in today’s world stress levels are increasing and empathy is decreasing.

Who Should Attend

  • Door supervisors wishing to apply for SIA license
  • Any security personnel seeking further skills and qualifications in the management of aggressive or violent persons
  • Any outside agency interested in gaining knowledge in part of a role of a door supervisor

Course Content

  • Introduction to communication skills and conflict management.
  • Gain a theoretical understanding of aggression and confrontation
  • Self-awareness
  • Avoiding conflict (triggers & inhibitors)
  • Effective communication and customer service skills
  • Recognising and defusing conflict
  • Maintaining space (creating safe territory)
  • Defusing high risk conflict
  • Resolving high risk conflict
  • Resolving conflict
  • Learning from conflict (post mortem)
  • Incident response drill (verbal & hostage)
  • Three golden rules
  • You are a jungle guide

Course Delivery

The training will be delivered over two days (15 hrs) using the following methods

(Refreshments will be provided)

  • Verbal communication
  • Hand out
  • Role play
  • Power point/ OHP and Slides  

Final Examination

You will be issued with a multiple-choice examination paper

A short programme will be viewed

Answers would be relevant to scenes viewed on programme  

Course Outcomes

On completion of this course, candidates will have achieved the required the required level of knowledge and understanding in conflict management and they will be presented with a certificate from BIIAB which one of the consortiums recognised by the SIA

Door Supervisor courses now also held at Luton & Birminham, click here for details

 

 

  
 
 
 

 London Door Supervision courses held on weekends 10.30am - 5pm

     

Course Dates

          
                   
Unit 1 Roles & Responsibilities
Unit 2 Conflict Management
Prices 
5th & 6th April
3rd & 4th May
31st May & 1st June
  
12th & 13th April
10th & 11th May
7th & 8th June
   
£135.00
£135.00
£135.00
             
 
     
   
       
 
 

London Door Supervision courses held on weekdays 6pm to late

     

Course Dates

          
Unit 1 Roles & Responsibilities
Unit 2 Conflict Management
  Prices 
14th & 15th April
26th & 27th May
16th & 17th June
 
16th & 17th April
28th  & 29th May
18th & 19th June
   
£135.00
£135.00
£135.00

 

 

 

 

 
London Door Supervision courses held on weekdays 10.30am until 5pm
Unit 1 Roles & Responsibilities Unit 2 Conflict Management
Prices
 
  
21st & 22nd April
12th & 13th May
9th & 10th June
   
23rd & 24th April
14th & 15th May
11th & 12th June
   
£135.00
£135.00
£135.00
 

Payment is expected 10 days in advance, if payment has not been received 10 days in advance a £10.00 administration will be applicable.

   
     
 
To pay for this course click on the PayPal logo then complete the form below to book this course
  
 
 
           
         
 



 
 
 
         
     
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